Return window
You may return eligible items within [30] days of delivery.
Eligibility
- Items must be unused and in original packaging.
- Proof of purchase is required.
- [List any non-returnable items, e.g. opened consumable science-kit materials.]
How to start a return
Email sale@anklejewel.com or call +1 470-628-6052 with your order number. We'll send return instructions. Return address: 1600 S Halsey Ave, Harrisonville, MO 64701.
Refunds
Once we receive and inspect your return, approved refunds are issued to the original payment method within [5–10] business days. Original shipping costs are [non-refundable / refundable].
Damaged or defective items
If an item arrives damaged or defective, contact us within [7] days and we'll arrange a replacement or refund at no cost to you.
Product recalls
If a product we sold is recalled, we will follow the recall remedy and contact affected customers where possible.